Accessibility Statement

Deutsche Post DHL Group is committed to making its website inmotion.dhl accessible in accordance with applicable accessibility regulations. This accessibility statement applies to inmotion.dhl.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, due to the non-compliances and exceptions listed below.

The following content is not fully accessible. These items were created before June 28, 2025 and are currently under review:

• Some interactive features (such as games or embedded video modules) are not fully operable via keyboard only.
• Alternative text for images and graphics is incomplete or missing in some cases.
• Color contrast between text and background may not meet accessibility standards throughout the site.
• Some videos do not have subtitles or audio descriptions.
• Page structure (such as heading levels or ARIA roles) is not consistently implemented.

We are continuously working to improve the accessibility of this website and to update older content accordingly.

This statement was prepared on 28.05.2025. The basis for this statement was a self-assessment supported by automated testing tools.

If you encounter barriers or have trouble accessing content on inmotion.dhl, we welcome your feedback:

Contact:
Email: info@inmotion.dhl
Subject: “Accessibility issue on inmotion.dhl”

We aim to respond to your inquiry within 7 business days.

If you do not receive a satisfactory response to your request, you may contact the responsible enforcement body:

Germany:

Dispute Resolution Service under the German Federal Disability Equality Act (BGG)
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de